PRIVACY POLICY

1. Introduction

This website, MirrorMe.photos , (the "Site") is operated by MirrorMe, ("MM" or "we" or "us" or "our"). This Privacy Policy only covers information collected at this Site and does not cover any information collected offline, if any, by MM (unless specifically stated). The Site is currently covered by this Privacy Policy. The purpose of this policy is to fully inform our users (“you” or “your”) of how we handle your Personal Information, as defined in Section 3.


2. Security

We are committed to handling your Personal Information, as defined in Section 3 below, with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of Personal Information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.


3. The Information We Collect

We do not collect any personal information from you unless you voluntarily provide it to us. We may ask you to provide information about you, at various times and places on this Site. In some cases, if you choose not to provide us with the requested information, you may not be able to access the entire Site or participate in all of its features such as checkout.

We process certain personal data when you:
  • Visit our Site
  • Log on to your MM account
  • Enter information on our Site
  • Shop at our Site
  • Provide information in other ways such as by subscribing to our emails or consenting to mobile messaging, where you are given the option to unsubscribe or opt out of receiving such communications, at the time of sign-up and in every subsequent email or mobile message.

We may collect the following personal information (collectively or individually, “Personal Information”):
  • Your name
  • Address
  • Telephone number
  • Birthdate
  • Email address
  • Your IP address
  • Your account number if you pay by credit or debit card
  • Your browsing history on our Site and/or mobile app, while you are logged on to your MM account
  • If you use one of our services, or participate in one of our events, surveys, promotions, or sweepstakes, we may ask for additional information, such as your interests, or product preference
  • From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use, such as your preferences, interests, and favorite brands.

When you place an order through our Site, we will maintain your order information for our records unless and until you ask us to delete this information.


4. How We Use Your Information

MM may collect your Personal Information, subject to applicable data privacy laws. The data we collect is necessary for the operation of our business and in our legitimate interest. We may use the information you provided to:
  • Complete your purchase transactions;
  • Provide the services you request;
  • Send you our catalogs and other marketing materials;
  • Identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you and to promote our business to existing and former customers;
  • Enhance and improve the Site or the Service, such as through personalized features and content, customer service, and overall shopping experience;
  • Send you notices (for example, in the form of e-mails, mailings, and the like) regarding products or services you are receiving, and for billing and collection purposes;
  • Contact you when you need us, such as answering a question you sent to our customer service team;
  • Comply with laws and enforce our agreements with you and other people who use our services
  • Investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our policies, or as otherwise required by law;
  • For any other purposes disclosed at the time the information is collected or to which you consent; and
  • Share the information with our Site processor in order to operate our Site.

We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Where we require your Personal Information to complete your purchase transactions, failure to provide such information may result in us being unable to complete your transactions.

We undertake marketing only in compliance with the CAN-SPAM Act, the Telephone Consumer Protection Act, the California Consumer Privacy Act, and other applicable laws.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

5. Personal Information of Minors

Protecting children's privacy is very important to us. Our Site is a general audience Site. We do not collect or maintain information from those we actually know are 13 years of age or younger, and no part of our Site is targeted to attract anyone under 13. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent's consent.

If you are under the age of 13, please do not send any Personal Information to us if we have not obtained prior consent from your parent or guardian. If we learn we have collected Personal Information from a user under the age of 13 without parental consent, or if we learn a user under the age of 13 has provided us Personal Information beyond what we request from him or her, we will delete that information as quickly as possible. If you believe that a user under the age of 13 may have provided us Personal Information in violation of this Privacy Policy, please contact us at [privacy e-mail address].

We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.


6. Your Right to Request Disclosure and Deletion of Information We Collect (CCPA)

We are committed to ensuring that you know what Personal Information we collect. To that end, you can ask us for the categories and specific pieces of your Personal Information that we've collected about you or shared for a business purpose in the 12 months prior to our receipt of your request.

You have a right to request deletion of the Personal Information we collect from you. If you request that we delete your Personal Information, you will no longer receive marketing or other communications from us, except when necessary to provide you with a good or service that you requested; perform a contract we entered into with you; maintain the functionality or security of our systems; or comply with or exercise rights provided by the law.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits California residents to annually request, free of charge, information about the Personal Information (if any) disclosed to third parties for direct marketing purposes in the preceding calendar year.

To exercise your California privacy rights described above, please submit a verifiable request to us by:

  • Emailing us at info@mirrorme.photos
  • Calling us at 1(650) 664-0551; or
  • Mailing a written request to: MirrorMe. 207 Berry St., San Francisco, CA 94158

Only you or a person authorized by you to act on your behalf, may make a verifiable consumer request related to your personal information.

You may only make a verifiable consumer request for Right to Know or data portability twice within a 12-month period. The verifiable consumer request must:
  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. We will need to verify your identity with your first and last name, email address, and shipping address; and
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We may deny your request if we are unable to verify your identity or have reason to believe that the request is fraudulent.


Consumer Request by an Authorized Agent. If any authorized agent submits a consumer request on your behalf, in order to confirm that person or entity’s authority to act on your behalf and verify the authorized agent’s identity, we require an email be sent toinfo@mirrorme.photos, along with all of the below items:
  • To verify the authorization to request on behalf of a California resident, one or more of the following: (1) California Secretary of State authorization, (2) written permission from the California resident, or (3) power of attorney.

To verify your identity, provide: (1) a copy of a valid Government Issued ID, and (2) a Utility Bill, Bank Statement, or similar documentation to verify your name and address.

To verify the identity of the California resident for whom the request is being made, provide two or more (all three when requesting a copy of the resident’s personal information) of the following:
  • Valid government issued ID (not expired);
  • Utility bill; or
  • Email address.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

We will acknowledge receipt of the request within 10 days of its receipt. We will respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response to you electronically, whether or not you have an account with us. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will provide the responsive information in a portable and, to the extent technically feasible, in a readily useable format that allows you to transmit the information to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.


8. EEA Data Subjects Promotional Communications

We may use your Personal Information to send you updates (by email, text message, telephone, or post) about our products and/or services, including exclusive offers, promotions, or new products and/or services.

We have a legitimate interest in processing your Personal Information for promotional purposes (see above “How We Use Your Information”). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.

We will always treat your Personal Information with the utmost respect and never sell OR share it with other organizations for marketing purposes.

You have the right to opt out of receiving promotional communications at any time by:

• Contacting us at info@mirrorme.photos
• Using the “unsubscribe” link in emails or “STOP” number in texts

We may ask you to confirm or update your marketing preferences if you instruct us to provide further products and/or services in the future, or if there are changes in the law, regulation, or the structure of our business.

9. Third-Party Services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your Personal Information will be handled by these providers.

Once you leave our store’s Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Site’s Terms and Conditions of Use.

We never sell your Personal Information to third parties for direct marketing purposes or any other purpose.

Links.  While visiting our Site, you may find links to websites operated by our business partners or other third parties. This does not mean that we endorse these websites. We do not make any representations or warranties about any website you may access through this Site. They are independent from us, and we have no control over, or responsibility for, their information or activities.

In addition, our privacy practices may differ from those of these other websites. If you provide Personal Information at one of those websites, you are subject to the privacy policy of the operator of that website, not the MirrorMe Privacy Policy. Make sure you understand any website's privacy policies before providing personal information.


10. Age of Consent

By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this Site.


11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Site. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


12. Question and Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us by email or by mail using the contact information provided below:
MirrorMe
207 Berry St.
San Francisco, CA 94158
Telephone number: (650) 664-0551
E-mail address: info@mirrorme.photos

Last Updated: April 2024